Contact us

Questions, partnerships, a problem with the app, or a request about your data. Write to us and we reply by email.

Send us a message

We read every message. Please do not include passwords.

Email: [hello@yourdomain.ph]
Phone: [number someone answers]
Address: ProFlow Partners Corporation, Iloilo City, Philippines 5000
Privacy and data requests: [privacy@yourdomain.ph], Data Protection Officer [name]

Why is a driver's location not updating?

GPS sharing may be paused or off on the driver's phone.

Why don't I see any route options?

Try widening your origin or destination pin.

How do I become a driver?

Drivers sign up from the IlongGo! Android app.

I am locked out and the reset email has not arrived.

Write to us from the address on your account and we will help you back in.

I found a wrong route, stop or fare.

Tell us here so we can correct it for everyone.